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NOCTEX

<p><span style="font-family: Georgia, serif; font-size: 14px;">Please note that we cannot guarantee if customs fees will be charged upon receiving a package. We are not notified of local customs charges prior to orders being shipped out, and NOCTEX cannot assume responsibility for customs/duties fees, nor refund customs/duties fees.</span></p>

Customs & Duties Charges

Shipping

What are Deadstock Textiles?

How do I care for my NOCTEX garments?

Where is NOCTEX based?

Where is my order shipping from?

Where are Noctex garments manufactured?

Why are some items on pre-order?

I bought a style last year and have repurchased it recently, but it's not the exact same material

Are all Noctex items Limited Edition?

Are other brands in the shop also produced by Noctex?

What are your returns policies?

How can I cancel my order?

Can I make changes to an item in my order?

Shipping Prices & Times

Delayed, Stolen, or Lost Packages

What should I do if my tracking information hasn't been updated and I haven’t received my order?

Non-Returnable Items

Returns Policies

Gift Cards

Footwear Returns

Intimates & Swimwear Returns

Shipping Returns & Unclaimed Packages

Returns

When will my Pre-Order ship?

Pre-Orders

Where can I buy a NOCTEX Gift Card?

Third Party Gift Cards

Fraud Flagged Orders

Chargebacks

Fraud Flags & Chargebacks

Customs & Duties ChargesUpdated a year ago